Shipping policy

Shipping Policy

Thank you for shopping with Alankara Fashion! Please read below for details on how we process and ship orders across India and internationally.

1. Where We Ship

Domestic Orders (India):

We deliver across India via our standard domestic courier partners. You can place your order directly through our website checkout.
International Orders (Outside India):

We ship worldwide via international courier services. For international shoppers, we offer an exclusive WhatsApp Video Call Selection & Order Service to help you view products, verify sizing and details, and finalize your order directly with our team.
- WhatsApp Order Support: (+91-9176133768) (+91-9884601166)
- Simply send us a message or schedule a video call slot via WhatsApp to view our current collections, discuss shipping rates, and complete your purchase.

2. Order Processing Time

Domestic Orders:

Orders placed through the website are typically processed and dispatched within [e.g., 1–4 business days] (Monday through Saturday, excluding public holidays).
International Orders:

Dispatched within [e.g., 2–5 business days] after final confirmation, sizing checks, and payment receipt via WhatsApp.

3. Estimated Delivery Times

Within India:

Estimated [e.g., 7– 12 business days] from the date of dispatch, depending on your pin code and state.
Outside India (International):

Estimated [e.g., 10–15 business days] from dispatch, depending on destination customs clearance and local carrier operations.

Delivery timelines are estimates and subject to standard carrier schedules, festive rushes, or remote-area transit delays.

4. Shipping Charges & Customs

Domestic (India):
- Standard shipping charges are calculated and displayed at checkout.
International (Outside India):
- Shipping fees are calculated based on parcel weight, package dimensions, and country of destination. Our team will provide an exact courier quote during your WhatsApp consultation.
- Customs, Duties & Import Taxes: Any local customs duties, taxes, or entry charges levied by the destination country are the responsibility of the customer and are collected directly by the courier at the time of delivery.

5. Order Tracking

Once your shipment has been handed over to the courier partner, you will receive your tracking details:

Domestic orders: Tracking link and AWB number sent via email/SMS.
International orders: Courier airway bill (AWB) and live tracking link shared directly via WhatsApp.

6. Delivery Delays

While we work with reputed courier services to ensure timely delivery, delays may occasionally occur due to extreme weather conditions, airline delays, customs clearance, or regional holidays. If your package is delayed beyond the expected timeframe, please reach out to us and we will coordinate with the courier team.

7. Incorrect or Incomplete Addresses

Please double-check your complete delivery address, contact number, and pin/zip code prior to confirming your order:

We cannot be held responsible for non-delivery caused by incorrect or missing address information.
If you notice an error in your details, contact us immediately. Changes cannot be accommodated once a parcel has shipped.
Re-dispatch charges for returned parcels due to incorrect contact details or address errors will be borne by the customer.